Frequently Asked Questions
Tarh Platform is a specialized digital electronic portal for publishing tenders and receiving bids in the private sector, aiming to enhance transparency and simplify procedures.
Any company or establishment that holds a Unified Number and a valid Commercial Registration can register on the platform.
Create a new account by entering the company’s Unified Number, email address, and the mobile number registered in Absher.
Enter the verification code sent to the mobile number registered in Absher.
Subscribe to the platform and pay the required fees.
Enter tax information to issue the tax invoice.
Upload the authorization letter; once approved, the account will be activated and the user will be able to use the platform’s services.
Enter the verification code sent to the mobile number registered in Absher.
Subscribe to the platform and pay the required fees.
Enter tax information to issue the tax invoice.
Upload the authorization letter; once approved, the account will be activated and the user will be able to use the platform’s services.
The authorization letter is uploaded through the platform, then reviewed and approved by the platform team, after which the user is notified of account activation.
Registration requires payment of a fee. The account is activated after payment of the fixed annual subscription.
Free of charge, with no fees at this time.
No commissions are charged at all.
The platform supports electronic payments via Mada, Visa, and Mastercard, in addition to bank transfer and SADAD service.
Subscription fees are non-refundable after payment is completed.
The account is activated immediately after completing the registration procedures, confirming payment, and completing the required information.
The system does not currently support subscription cancellation. Once the subscription period ends, services will be automatically suspended unless the subscription is renewed.
After entering the selected tender, technical and financial proposals can be uploaded through the platform in PDF or Word format, in addition to entering item prices in the bill of quantities table.
Yes, by using the Share button and selecting WhatsApp or email.
Yes, through the Preferred Suppliers feature by adding the company’s Unified Number or company email.
Bids can only be modified during the active submission period. After the deadline, modifications are not allowed.
All bids are confidential and cannot be viewed until the submission period ends and envelopes are opened. Only the project issuer can view submitted price offers if this option was selected in advance during tender setup.
Bid prices are not visible at all except to the tender issuer. They are not visible to other bidders.
The tender status can be tracked through the platform dashboard, where updates and the current status of the tender are displayed.
Yes, instant notifications are sent via email and the dashboard.
Yes, there is no limit to the number of tenders that can be published after account activation.
No, a tender cannot be closed before its specified deadline. It remains open until the submission period ends.
Yes, a new tender can be created based on the data of a previous tender and re-published easily.
The account is activated immediately after completing the registration procedures, confirming payment, and completing the required information.
No, basic company information is visible to participating parties to ensure transparency.
Yes, the platform applies the highest cybersecurity standards and uses full encryption to protect data and bids.
Support can be contacted via email or through the support form within the platform.
Yes, the platform supports small and medium enterprises and provides fair competitive opportunities for all registered companies.
It is recommended to use a modern browser such as Chrome or Edge with a stable internet connection.
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